State Farm® Insurance Agent Mark McGriff

"Great customer service"

"My wife and I have/had been clients here for 30 plus years making our payments like clockwork. My son was involved in an accident recently where his truck was totaled and that is where the debacle began. I was transferred around to numerous people, none of whom knew there were other State Farm reps contacting me, a complete left hand didn't know what the right hand was doing mess, and when they made their offer to me on what they would give us I knew I was in trouble and being taken advantage of. I refused their offer, which by the way is not based on any normal car resources like NADA, JD Power, Black Book etc., but on supposed comps they pull that are low ball. After not hearing back from anyone for weeks they tell us that the offer is final and that there will not be any additional money. Just for the record they are giving less than NADA trade in value on a super clean F150. The whole "like a good neighbor" marketing should be scrapped, nobody would want a neighbor who treats you like this after MANY years of being a loyal customer. I am in the car business and we get a bad reputation with the public, but I can assure you I would not and do not treat people this way or I would be out of a job with no clients. It's just a real shame that this is how they treat their customers."

"Professional team thanks to Anna"

"Ana Accordino at Mark McGriiff, State Farm’s office team are Great people to work with. They take care of all your needs. I highly recommend using this office, they are cost effective. 😊"

"Good rates on commercial and business insurance and cool people 10/10 would recommend."

"Insurance Specialist Anna was very diligent and helpful in solving our issue. She went way above an beyond her her job requirement. Not only did she get the information we needed, but also followed up with us to insure we received it. Because of employees like Anna and many other reasons we have been State Farm customers for more that 40 years. Thanks again Anna Rebecca and Agustin"

"Mark is a fine agent and has a great staff. Ana has been a world of help to us as policyholders and as friends of the agency. We would recommend Mark and team any time."

"Ive been with this agency since 2004. Always had good personal service when calling for help and never had any problems with claims. Recently with death of my spouse, Ana and Amy have been so kind and helpful with various policies. I feel safe staying with state farm and the mcgriff team! Thanks."

"Ana and her team were so helpful! We have been using this agency for years for our insurance, and we recently added a car and new driver to our policy. Their team was so friendly, answered all of our questions, and helped us work to find the most cost effective solution to protect our family. Highly recommend!"

"Ana is the best! I had a horrible experience with State Farm and had to switch agents. The moment I met her, she went above and beyond ane started a bank policy for me because my previous state farm agent had me pay for insurance I didn't have and charged me $600 for one vehicle. Whenever she sees someone in my account, she calls me immediately to ensure I have no issues moving forward!"

"Ana was extremely helpful and helped us lower our overall insurance rates by bundling. Great experience overall!"

"I've been working recently with Ana on my coverage. She has a joyful attitude, and is informed about the types of coverage I need. I will definitely continue to work with her on my insurance needs."

"Need a quote for Home and Auto, call Aidan Giaccone at Mark McGriff Agency. We called him and wanted a quote for both to see if we could get better rates and limits. Aidan reviewed our policies and not only did he give us better rates, but he also went over both quotes and provided suggestions and improvements to our current policies. We now not only have better limits and coverages but also better rates. Aidan was awesome and we definitely recommend him and the Mark McGriff Agency!!"

"Mark McGriff Insurance is very welcoming, professional, and always there when you need assistance. I would recommend it for everyone."

"Very satisfied customer. Mark McGriff - State Farm has been a pleasure to deal with for our automobile insurance."

"Mark and his team have always been very helpful and quick to respond to any of my needs."

"They are fast and very friendly"

"Very nice people"

"Only had unprofessional experiences with these people/ this place. They're constantly raising my rates for no reason, they've gotten in fights in the office when I was there, interrupted me, and abruptly hung up the phone and said something immature when I've tried to ask about problems/raised rates. Consistently contact me thru mail when I asked for email."

"State Farm! What a pleasant experience! Kathy was so nice and was knowledgeable about what coverage I needed and answered all my questions. Very nice office atmosphere, receptionist was very helpful. The goody bag was awesome, thank you so much for GREAT SERVICE!!"

"Horrible service. Had been with them for over two years even transferred my husband to their office because they said they would give us discounts. Turned out the past two years they never put him as married and he hadn’t been receiving any discounts even in the email they said they already did. Changed my name for over two years, called multiple times to ask for an update. Still never did. We eventually switched to a different agent who immediately changed all we requested within 5 minutes. Would not recommend doing business with them ever."

"Hands on friendly eager to help"

"We have been with this company since Mark was about six. We received very personal service from his dad. Once Perry called us to say our 16 year old son was sitting in his office. Seems son had gotten his 1st speeding ticket and went straight to McGriff because he was afraid to tell us what happened. He begged Perry to be the one to tell us and Perry agreed. Ever fatherly, Perry began his call to relating stories about his boys and their own mischief. Of course we were upset about the ticket (which son did pay) but we loved the fact that he knew Perry McGriff would help out a client, even one who was 16. It is yet to determine if Mark will follow the family atmosphere on which his father built his business."

"Got a notice policy will be cancelled, no representative I called was able to locate a reason as to why. . Had to figure out and place the calls directly with corporate myself, wasted my time, went to GEICO for better service and price, never looked back."

"I was in the process of recently searching for some new car insurance. My first call was to State Farm. I spoke to Tre who is a joy to talk too. Tre is very pleasant, knowledgably and extremely helpful. He made the process very painless. He was able to get me a better quote then my previous insurance quoted me for and the process was quick and easy. I would recommend State Farm to anyone who is in need for insurance. State Farm really stands by their word: "Like a good neighbor, State Farm is there"."